Seller Policy

• Manufacturers, importers and authorised distributors of seeds, traps & repellents and farm machinery registered in India.
• For seeds: entities complying with the Seeds Act, 1966, the Seeds (Control) Order, 1983 and state seed-licensing rules, selling only varieties notified or truthfully labelled as the law requires.
• For farm machinery and equipment: manufacturers or authorised distributors able to honour the manufacturer's warranty through a service network in India, with BIS certification where the product category requires it.
• For traps, lures and repellents: entities able to document the composition and intended use of each product and to supply it in sealed, labelled packs.
• GST-registered businesses able to issue tax invoices in the buyer’s name.

Prospective sellers will be asked for:

• Certificate of incorporation or partnership/proprietorship proof, PAN and GSTIN;
• Regulatory licences and registrations relevant to each product category;
• Product master data: name, brand, variety or model, pack sizes, MRP, label or packet artwork, and for machinery the warranty terms and user manual;
• Bank account details for settlements, and a signed seller agreement.

We verify documents before any listing goes live and may re-verify periodically or on complaint.

• Only seeds, traps & repellents and farm machinery permitted for sale in India may be listed; state-level restrictions on seed varieties must be respected.
• Listings must match the packet, label or manual exactly — no claims of yield, crops, catches or benefits beyond what the manufacturer states.
• Selling price must not exceed the printed MRP. Discounts, if any, must be genuine.
• Images must show the actual product and packaging; stock photos of crops or unrelated products are not allowed.
• Expiry: only seed lots with adequate remaining validity may be dispatched; the lot number, germination and expiry details must be visible on the packet.

• Sellers must dispatch within the dispatch window published in our Shipping Policy, in the manufacturer's sealed packaging, and provide tracking details.
• Sellers honour the Return & Refund Policy and Cancellation Policy for their products, including replacement of damaged, wrong, defective or expired items.
• Customer complaints are routed through our Grievance Redressal process; sellers must respond to a referred complaint within 2 working days.

Commission or listing fees, settlement cycles and payment-gateway charges will be stated in the seller agreement. Settlements are made by bank transfer against GST-compliant invoices, net of agreed fees and any refunds or chargebacks attributable to the seller.

We may suspend or delist a seller for:

• selling counterfeit, adulterated, expired or unapproved products;
• packet, label or pricing claims that breach the law or our standards;
• repeated late dispatch, poor packaging or unresolved complaints;
• contacting buyers to divert orders off the platform; or
• any breach of the seller agreement or applicable law.

Suppliers and brand partners can write to SURYA2026ENT@gmail.com with the subject “Seller enquiry”, including your company name, product categories, registrations held and the states you can serve. We will contact you when onboarding opens.